Dial-A-Doctor launched Telehealth on Monday 23rd March 2020 to allow patients to receive quality after-hours health care via video or phone.

With the current COVID-19 pandemic, some symptoms will no longer be appropriate for home visit services. If you have symptoms and/or travel history that make you a probable/suspected case of COVID-19, you may be offered a video or telephone consultation.

Dial-A-Doctor has dedicated GPs to help you and your family receive after-hours healthcare still in the comfort of your own home via Telehealth.

Our Telehealth service is bulk billed for eligible patients and we are able to provide scripts and medical certificates if required.

We aim for all our Telehealth consultations to take place within 2 hours of booking.

If you have booked a video consultation with our Contact Centre and have received your pre-appointment phone call from the doctor, please click the button below to access the virtual wait room.

Please be aware that if you have not pre-booked your appointment with our contact centre, a video consultation cannot take place.

Telehealth Enter our Waiting Area

How Telehealth Works