Pandemic – ‘Good Practice’ Reminders

With all States and Territories gradually opening their borders, it is a timely reminder to remain vigilant when it comes to fighting the spread of COVID-19.

Dial-A-Doctor is committed to protecting its patients, doctors and staff and continue to be COVID-19 safe by ensuring the following is adhered to:

  • Daily temperature checks for all doctors, staff and visitors
  • Cleansing of all vehicles and equipment before and after use, including handles and steering wheels
  • Ask appropriate COVID related questions during the booking process
  • Offer telehealth to patients we believe may have been in contact with a confirmed case or recently returned from interstate or overseas.
  • Equip our teams with masks and gloves for use where appropriate
  • Work from home option for those who can

To help us help you, follow these simple steps to protect yourself and our community:

Practise Physical Distancing

  • Keep at least 1.5 metres or two arms lengths from each other
  • Avoiding physical greetings such as handshaking, hugs, and kisses.
  • Using tap and pay instead of cash.
  • Avoid large public gatherings and places where there are lots of people. Visit places at quieter times, or if you arrive and it is busy, leave and come back when the crowds have reduced.
  • Do not visit others if they are unwell.

Practise Good Personal Hygiene

  • Wash Your Hands – Keeping your hands clean is the best way to get rid of germs. Make sure you wash your hands often with soap and warm water, or an alcohol-based rub (hand sanitiser).
  • Cover Coughs and Sneezes – It is important that you use disposable tissues rather than your hands or a handkerchief when you cough or sneeze. Cover coughs and sneezes with a tissue or use your inner elbow. Put the tissue into a closed top bin as soon as possible.  Then wash your hands.
  • Stay Home – If you are sick, stay home.
  • Keep Surfaces Clean – Clean your home and work surfaces regularly to help get rid of germs. This should include phones, door handles, children’s toys and keyboards.  Warm water and detergents are best as disinfectants can make germs resistant to them.

Download the COVIDSafe app

This app is designed to protect you and your family by quickly identifying people exposed to COVID-19.  You can download the app via this link

Health and Wellbeing

  • Look after your mental health
  • Eat healthy and nutritious foods
  • Be physically active
  • Limit alcohol consumption
  • Stop smoking

COVID-19 Symptoms and Testing

Get tested for COVID-19 early – people are most infectious when they first experience symptoms.  COVID-19 can cause a range of symptoms. These can range from mild illness to pneumonia. If you experience any of the below symptoms, no matter how mild, please get a COVID-19 test.

  • fever of 37.5°C or above OR fever in the last few days (for example, night sweats or chills)
  • coughing, shortness of breath, sore throat, runny nose
  • loss of smell or taste.

Testing criteria may differ from State to State, please visit your local health department website for full details:

Western Australia

Northern Territory




South Australia 

New South Wales

Other Useful Links and Contacts

If you are having a medical emergency, call 000.

National Coronavirus Helpline           1800 020 080

Department of Health                                                            

Health Direct                                    1800 022 222                          

Beyond Blue                                     1300 224 636                         

Headspace (National Office)              03 9027 0100                          

Australian Guide to Health Eating                                           

Everyday Health