Dial-A-Doctor is an accredited and established medical deputising service, supporting GP clinics by providing urgent care for their patients in the Medicare-defined after-hour period. Our service is at the forefront of after-hours care in Australia, providing safe, reliable, high-quality medical services to those in need.
You can click on the icons below to contact us !
To request an appointment for an after hours doctor home visit, please call 1300 030 030
Our working hours are :
Weeknights: 6pm – 8am
Saturdays: 12pm – Midnight
Sundays and Public Holidays: 24 Hours
Questions, feedback and complaints
Call us now, should the office be unattended we will return your call within 24 hours.
Alternatively, you can fill out the form below, we will get in touch with you shortly.
DO NOT ATTEMPT TO MAKE A BOOKING THROUGH THE FEEDBACK SECTION, IT IS ONLY MONITORED DURING OFFICE HOURS.
CALL 1300 030 030 TO MAKE A BOOKING
Our patients may leave messages for our doctors via telephone or email, however, please note that as we are an out of hours only service, you are strongly encouraged to contact your regular GP within their practice hours for follow up. Your clinical note is sent to your nominated Practice the same day as your consultation with us so your GP will have access to this. Should you still wish to speak with our doctor, a member of our Management Team will respond to your message by the next business day to advise.
We will not contact you with normal pathology or radiology results, should a result require to follow up you will be contacted by our attending doctor or medical director to discuss and follow up would be via your regular GP. We would not provide this type of information electronically.
You would only be contacted via SMS to advise the estimated time of arrival on a booked consultation.
To learn more, visit our Communication Policy.
Please note :
If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:
The HEALTH AND DISABILITY SERVICES COMPLAINTS OFFICE (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583
Office of the Health Ombudsman (OHO)
PO Box 13281
George Street Brisbane